Virtual Care E-Visits

Michigan Medicine Virtual Care E-Visit is a convenient way to request health care advice and treatment for common, non-urgent medical conditions. There is no appointment or phone call needed using your MyUofMHealth patient portal account.

Fill out a short questionnaire to receive a written treatment plan from a Michigan Medicine provider.

What conditions can be treated by an E-Visit?

Adult patients

  • Cough, flu or COVID-19 like symptoms
  • Sinus issues
  • Red eye
  • Diarrhea
  • Insect bites and stings
  • Head lice
  • Rash
  • Painful urination
  • Vaginal discharge or irritation

Pediatric patients

  • Cough, flu or COVID-19 like symptoms
  • Sore throat
  • Red eye
  • Diarrhea
  • Insect bites and stings
  • Head lice
  • Ringworm
  • Diaper rash
  • Constipation

How can I start using E-Visits?

  • Log in to your patient portal account at MyUofMhealth.
  • Select the E-Visit option under the “Visits” tab.
  • Answer a few short questions about your health.
  • Receive a written response from a Michigan Medicine provider via your MyUofMHealth patient portal.

When are E-Visit services available?

  • E-Visits are available seven days a week, except holidays.
  • You will receive a response from a Michigan Medicine provider the same day if your E-Visit is submitted before noon.
  • E-Visits submitted after noon will be responded to by the next day.

Who can submit an E-Visit?

  • E-Visits are available for all active (having received care in the last 24 months) Michigan Medicine patients who are enrolled in the MyUofMhealth patient portal.
  • Pediatric E-Visits must be submitted by a parent or guardian with proxy access. Learn more about proxy access at MyUofMHealth.

How much does an E-Visit cost?

Primary care E-Visits cost $30. Specialty care E-Visits cost $30-100. E-Visits may be fully covered by your insurance.

Additional Resources

If you are in need of an internet connection, use the State of Michigan Online Map of Free WiFi Hotspots to find a public WiFi hotspot location near you.

More Information

For more information, check out our E-Visit FAQs.