Virtual Care E-Visits

Michigan Medicine Virtual Care E-Visit is a convenient way to request health care advice and treatment for common, non-urgent medical conditions. There is no appointment or phone call needed using your MyUofMHealth patient portal account.

Fill out a short questionnaire to receive a written treatment plan from a Michigan Medicine provider.

What conditions can be treated by an E-Visit?

Adult primary care patients

  • Cough or flu-like symptoms
  • Sinus problems
  • Red eye
  • Diarrhea
  • Insect bites and stings
  • Head lice
  • Rash
  • Painful urination
  • Vaginal discharge or irritation

Pediatric primary care patients

  • Cough or flu-like symptoms
  • Sore throat
  • Red eye
  • Diarrhea
  • Insect bites and stings
  • Head lice
  • Ringworm
  • Diaper rash
  • Constipation

How can I start using E-Visits?

  • Log in to your patient portal account at MyUofMhealth.
  • Select the E-Visit option under the “Visits” tab.
  • Answer a few short questions about your health.
  • Receive a written response from a Michigan Medicine provider via your MyUofMHealth patient portal.

When are E-Visit services available?

  • E-Visits are available seven days a week, except holidays.
  • You will receive a response from a Michigan Medicine provider the same day if your E-Visit is submitted before noon.
  • E-Visits submitted after noon will be responded to by the next day.

Who can submit an E-Visit?

  • E-Visits are available for U-M primary care patients who are enrolled in the MyUofMHealth patient portal.
  • Pediatric E-Visits must be submitted by a parent or guardian with proxy access. Learn more about proxy access at MyUofMHealth.

How much does an E-Visit cost?

Primary Care E-Visits cost $25 and may be fully covered by insurance.

More Information

For more information, check out our E-Visit FAQs.