Specialty Pharmacy Services

Doctor showing prescription to patient.

The U-M Health Specialty Pharmacy is dedicated to providing inclusive access to specialty medications and innovative clinical care from diagnosis to delivery and throughout the treatment process.

Manage Prescriptions

Specialty medication takes more information, more planning and a pharmacy partner that’s willing to work with your care team and insurance. And when you receive personalized service from pharmacists who know you, you get the most from your drug therapy. 

Our Patient Management Program (PMP) helps to monitor your medications or drug therapies, track your progress and manage side effects. Other key benefits of our services include:

  • Specialty medication education, counseling and support integrated into your clinic team
  • Refill reminders
  • Free delivery of your specialty medication
  • Access to a pharmacist 24 hours a day, 7 days a week (including holidays and weekends)
  • Help navigating insurance benefits and applying for financial assistance programs

Contact Specialty Pharmacy

Specialty Pharmacy: 855-276-3002

Transplant Pharmacy: 866-946-7695

After-hours service: 855-276-3002

Specialty Pharmacy Contact Form

Fax: 734-232-3408

Hours: Monday - Friday: 9 am - 5 pm; 
Closed on weekends and major holidays
 

How Can We Help You?

Manage Prescriptions

At the U-M Health Specialty Pharmacy, you’re more than an Rx number. That’s why we don’t just fill orders. We help people manage their treatments and everything that may include.

Billing & Financial Assistance

Specialty medications often cost much more than common prescriptions. We’re here to help you navigate insurance, billing and supplemental financial programs for those who qualify.

Frequently Asked Questions

Explore common patient questions with answers straight from our pharmacy team.

Contact Specialty Pharmacy

Explore the different ways you can reach the U-M Health Specialty Pharmacy team, day or night.

We Are More Than Just a Pharmacy

GETTING STARTED IS EASY

Get help managing and administering specialty medication for yourself or the people you care for.

Manage Prescriptions

Emergency Preparedness

If there is a disaster in your area, please contact our pharmacy. We will work with you to deliver your medication with little or no treatment interruptions.

Contact Specialty Pharmacy

Accreditation

We Are URAC® Accredited

URAC accredited specialty pharmacy

Utilization Review Accreditation Commission (URAC) is the nation’s leading pharmacy quality organization and accreditor of specialty pharmacies. URAC’s Specialty Pharmacy Accreditation is a complete, independent review process that examines a pharmacy’s ability to consistently provide high-quality care to patients who get medications that need special handling and/or administration, a high degree of monitoring and more clinical support than other typical treatments. URAC’s Specialty Pharmacy Accreditation is the leading sign of a pharmacy’s ability to manage patients with complex chronic diseases.

Find out more about URAC accreditation

We Are ACHC Accredited

ACHC Accredited seal

Accreditation Commission for Health Care (ACHC) is an internationally recognized accrediting body with customers throughout the United States and beyond. Known for value, expertise, and superior customer service, ACHC’s focus since 1986 has been helping organizations deliver safe, high-quality patient care in an environment of operational excellence. ACHC Accreditation Programs – including those for Specialty Pharmacy – were created in consultation with industry experts to ensure relevance, value, integrity and the best in customer service.

Find out more about ACHC accreditation

Specialty Pharmacy Advantage

Specialty medications require specialty care. Beyond sourcing and delivering your medication, our team is dedicated to the questions, concerns and challenges our patients face every day. Sometimes it takes more than medicine to live life to the fullest. We’re here for that too.

Learn about Specialty Pharmacy
Testimonials

What People are Saying

“When I call them up, it’s not a series of call flow questions. It’s a series of care questions. Not sometimes, all the time. Have I missed doses? Have I had reactions? The holiday is coming up, can we arrange that? How are you feeling? Questions for the pharmacy? The injections are always packaged properly and cold. They make it a priority to give you what you need. It’s a beautiful relationship.”

Jay F.
U-M Health Specialty Pharmacy Patient
A hand holding a pill bottle

Talk with Team Member

Questions about your medications or our Specialty Pharmacy? We’re here to help.

Pharmacist team members are available 24 hours a day, 7 days a week to answer your questions.

Contact Specialty Pharmacy

Recent News & Stories

Specialty Pharmacy Art Installation
Clinical News

University of Michigan Health earns URAC accreditation in Specialty Pharmacy

U-M Health Specialty Pharmacy earns URAC accreditation through 2028, highlighting personalized support, timely access to treatment, and high-quality care.
Computer, plant, prescription bottles, and lamp on a blue background
Clinical News

Medicare Open Enrollment 2025: Don’t Miss Out on New Benefits and Prescription Savings

Medicare Open Enrollment is here! Review your Part D coverage, explore new payment options, and get free expert help before the deadline.
Young woman in front of a computer with a bottle of prescription medications next to her
Clinical News

Manage Your Prescriptions Online with the MyUofMHealth Patient Portal

Starting May 2025, U-M Health Specialty Pharmacy will offer an easier way to manage prescriptions and payments via the MyUofMHealth Patient Portal.
Recycled cardboard box used to ship medical supplies
Clinical News

University of Michigan Health Specialty Pharmacy: Earth-Friendly Packaging

U-M Specialty Pharmacy now uses recyclable packaging, keeping 44,000+ Styrofoam coolers out of landfills. Enjoy eco-friendly shipping that’s safe and sustainable!
Mailbox with a pharmacy package being inserted on a yellow background.
Clinical News

Important Update for U-M Health Pharmacy Patients: New, Integrated Software Coming in May 2025

University of Michigan Health Pharmacy unveils new software in May 2025 for seamless prescription management via the MyUofMHealth Patient Portal.
Health Lab

Prescription drugs too costly? Changing your health plan could save money

For people with expensive prescription drugs, switching plans could save them thousands of dollars in copays. And a simple tool can help people easily compare out-of-pockets expenses for anyone with a Medicare Part D prescription plan.