For Specialty Pharmacy Patients & Caregivers
Support at Every Step
Patients and those who care for them are at the heart of everything we do. Learn how we support patients and families—from financial assistance to refill reminders and resources.
Assistance & Resources
What to expect
We know that your specialty prescription needs can be complex and overwhelming. We’re here for all of it. We are dedicated to working with you, your prescribers, and your clinics to achieve a fully integrated health care team that keeps you feeling supported and heard.
We go beyond filling prescriptions. Our team understands the details of your treatment plan, and of your specific conditions, so we can address your questions and concerns.
Seamless collaboration with your entire team of U-M Health providers means anticipating your needs, safe prescribing and a simplified refill process.
When you’re a patient of U-M Health Specialty Pharmacy, you can expect regular contact to check on your health and prescriptions needs, before you need them.
Within our geographic service areas, specialty pharmacy prescriptions can be delivered right to your door with special care including temperature control and protective packaging. Restrictions may apply.
No matter what time of day or night you might need us, we’re always here, with an after-hours call service for nights, weekends and holiday.
What People Are Saying
“From this end, it’s very smooth. I’m not hit with a lot of expenses or a lot of bills. They’re pleasant on the phone when I call about refills, very accommodating when I’m going to be out of town so I can get his shipments when I need them. I wish all the pharmacies worked that smoothly.”
HAVE A QUESTION?
We have answers. Explore common questions, diagnosis-specific inquiries and important details about using our Specialty Pharmacy services.
Talk with Team Member
Questions about your medications or our Specialty Pharmacy? We’re here to help.
Pharmacist team members are available 24 hours a day, 7 days a week to answer your questions.
