Specialty Pharmacy Billing & Financial Assistance
Help Navigating Costs
Specialty medications can be expensive and aren’t always covered like typical prescriptions. We help you navigate insurance and find financial assistance when needed.
Having a serious or chronic health condition doesn’t make you an expert on the paperwork, preapprovals or financial assistance programs your medications require. That’s why we work closely with our patients, their insurance and financial assistance programs to find solutions.
Understanding Costs & Financial Support
How do I pay my pharmacy charges?
Pay pharmacy charges by phone, online or by mail. Directions for payment are available on your Michigan Medicine statement.
To easily add your online payment information in the MyUofMHealth Patient Portal, follow the step-by-step instructions in our How to Add a Payment Method in MyUofMHealth guide.
How much will my prescription cost?
Your cost will be determined once your order is processed and billed to your insurer.
When will charges be posted to my account?
Charges, including your copay responsibility, will appear on your Michigan Medicine statement up to six weeks after final billing.
What forms of payment does Michigan Medicine accept?
For payments online or by phone we accept all major credit cards, health savings accounts (HSA), flexible spending accounts (FSA) cards and electronic checks. We also accept money orders via payment by mail.
Financial Assistance Information
We know no one is prepared for the prices of some specialty medications, so we work hard to make affordable solutions available.
Our medication specialists find financial assistance and cost-reducing options for our patients, counseling them on the best strategy based on what they qualify for and even helping with the application process.
Foundations may cover some or all of the costs for patients that meet financial criteria. Co-pay prescription savings cards also help reduce out-of-pocket costs for patients who qualify.
We’re available Monday through Friday from 9:00 am to 5:00 pm to help you with all your prescription financial needs.
HAVE A QUESTION?
We have answers. Explore common questions, diagnosis-specific inquiries and important details about using our Specialty Pharmacy services.
Talk with Team Member
Questions about your medications or our Specialty Pharmacy? We’re here to help.
Pharmacist team members are available 24 hours a day, 7 days a week to answer your questions.
