Our NITT Teams - NI & NIS
Nursing Informatics (NI) Team
Carleen Penoza, MHSA, BSN, RN-BC
Develops clinical system and technology strategies in collaboration with other senior nursing, clinical informatics, IT, and operational leaders. Responsible for ensuring quality improvement efforts promote informatics research, align with regulatory bodies and guidelines, and include evidence based practice that supports positive clinical outcomes. Carleen has oversight of the Nursing Informatics and Nursing Information Services teams.
Nurse Informaticist - Senior
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Serves as the clinical, technical, and operational liaison between Ambulatory Care clinical staff, Nursing Informatics, and HITS Ambulatory Care teams. Focused on promoting user-friendly clinical documentation and leveraging generative AI to reduce charting time and increase time spent on direct patient care.
Executive Assistant Associate
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Nurse Informaticist - Senior
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Interacts with IP clinical staff, Nursing Informatics, and the HITS MiChart team on clinical, technical, and operational issues. Obstetrics, Pediatrics, and Neonatal Intensive Care are clinically focused areas. Coordinates and integrates new documentation or technology to improve the user experience while adhering to quality, safety, and regulatory requirements
Nurse Informaticist - Lead
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Collaborates with clinical and information technology teams to identify system issues, analyze processes, create recommendations, and implement solutions with the goal of having IT solutions that effectively and efficiently support clinical workflows. Shannon's key areas of focus include improving nursing orders, enhancing clinical communication through technical solutions, implementing Epic mobile application functionality to streamlining workflows, and increasing patient engagement during their inpatient stay with MyChart Bedside.
Nurse Informaticist - Specialist
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Collaborates with clinical and IT stakeholders to identify system issues, analyze workflows, and implement solutions that enhance the efficiency and effectiveness of clinical systems. Facilitates interdisciplinary collaboration to reduce nursing documentation burden and optimize workflows, enabling more time for direct patient care and improved health outcomes. Leads and coordinates initiatives to advance integration of Clinical Practice Model (CPM) content across disciplines. Oversees nursing downtime communication, workflows, and processes in partnership with clinical teams and Health Information Technology Services (HITS).
Clinical Business Analyst - Senior
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Applies clinical and quality experience to support the Michigan Medicine Adult and Pediatric Transplant Program. Collaborates with clinical and information technology teams to identify system issues, analyze workflows, and implement IT solutions that enhance the quality and efficiency of transplant clinical and quality processes. Partners with stakeholders to facilitate interdisciplinary collaboration between Transplant Perioperative, Transplant Inpatient, and Transplant Ambulatory ensuring seamless workflow integration and technical solutions are aligned with transplant regulatory standards.
Nurse Informaticist - Senior
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Applies intraoperative clinical experience and knowledge to serve as the bridge between the Perioperative staff and HITS Optime teams to meet regulatory standards, institutional and department goals, and reduce documentation burden. Concentrates on enhancing Perioperative Nursing workflows, end-user proficiency, and adherence to organizational policies and procedures to improve patient care delivery. Collaborates with the Perioperative Informatics and HITS Optime teams for interoperability and supports the Office of Clinical Affairs regarding medical device and human cells, tissues, or cellular or tissue-based products (HCT/Ps) tracking.
Nurse Informaticist - Senior
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Collaborates with Nursing staff, Information technology (MiChart), Nursing Informatics, and Nursing Information Services teams, to develop policies and procedures, define system and process requirements optimizing effective clinical workflow proficiency, and patient care experience. Clinical focal areas are HOD’s, adult ICU’s, and Pavilion.
Nursing Information Services (NIS) Team
Rob Wonnacott, MSN, RN, CCRN-K
Manages the administrative and operational activities of the NIS department. He leads many major programs for Nursing such as the call light system, physiological monitors, secondary notification system, pagers, phones, performance management, scheduling and payroll system, etc. He represents the department on hospital committees and other activities ensuring collaboration with hospital-wide groups for systematic and programmatic developments.
Focus on quality and patient safety when implementing and adopting technology in the nursing practice environments and the impact on clinical and organizational outcomes is a key focus. In his practice area, he examines technologies that are necessary to support effective communication, efficient and safe care delivery, as well as those used for administrative processes.
Training Specialist Senior
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Provides training for new Administrative Assistants and conducts ongoing training of all AAs on the inpatient units. Conducts audits for payroll, HR and Blue Folder accuracy and compliance. She coordinates a team of experienced Administrative Assistants who identify issues requiring problem solving.
Nurse Informaticist - Senior
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Serves as Nursing Lead for Cornerstone Performance and Nursing Webmaster at University of Michigan Health. Supports all areas of nursing—from leadership to bedside—by designing, building, and managing internal and external websites and essential resources, including policies, procedures, skills, web-based data collection tools, and news for UMH nurses and a worldwide audience. Also manages nursing informatics projects and web administration for the nursing community.
Training Specialist Senior
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Provides training for new Administrative Assistants and conducts ongoing training of all AAs on the inpatient units. Conducts audits for payroll, HR and Blue Folder accuracy and compliance. She coordinates a team of experienced Administrative Assistants who identify issues requiring problem solving.
Nurse Informaticist - Lead
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Works collaboratively with Biomedical Engineering, HITS, and Nursing Services to coordinate and integrate new technology at the bedside while improving overall workflow. Facilitates training, quality and safety while supporting implementations across the organization. Other responsibilities include oversight of all cardiac monitors, pulse oximetry devices, SANS, pager notifications, escalation standards, phones and other communication devices. Liaison to Nursing Services providing data interpretation via technology to improve outcomes, generate efficiencies and increase overall satisfaction. Participates on a wide variety of hospital committees, ensuring safety standards are met while introducing new technology.
Business Process Consultant Intermediate
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Works closely with nursing administration and nursing leadership to investigate and design solutions to complex needs related to reporting requirements, staffing flows, and payroll data. Serves as a subject matter expert in the use of utilized databases (ANSOS), data visualizations and related staff training. Manages complex project deliverables that require collaboration across nursing stakeholder groups.
Project Manager Senior
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Collaboratively leads NIS cross functional project teams and initiatives through all phases of project life cycle. Partners with functional internal departments and external stakeholders to ensure project outcomes are delivered within scope, timeline and budget.
