Clinic Code: umichmed

• Go to my.glooko.com and click "Sign up for Glooko here." 
• Enter your name, date of birth, email and password. 
• Near the end of the sign-up form, find the "code" box and enter: umichmed. This links your account to our clinic. 
• Select each of your devices from the list.

Clinic Code: umichmed

• Log in to my.glooko.com. In the upper right, click the dropdown and select Settings. 

• Under "Account," look for the ProConnect Code section. You should see our clinic listed with the code umichmed. If you don't see it, click "+ Add New Code" and enter: umichmed.

   

Clinic Code: umichmed

• Gather your diabetes devices, your computer, and the data cables. 
• Install the Glooko Uploader by going to Settings > "Get Glooko Uploader" and choosing Mac or PC. 
• Open the Uploader, log in, and plug in your devices to begin the upload. You may need to restart your computer after installation.

Clinic Code: umichmed

Our clinic can use Glooko to connect to your Dexcom or Libre data. Follow these steps to connect your accounts.

• Check that you have a Dexcom Clarity or Abbott LibreView account and that you know your login email and password. 
• If you do not have an account or cannot remember your credentials, Glooko Support can help you get set up: 

Contact Glooko Support:

• Email: [email protected]
• Phone/text: 1-800-206-6601

Available Mon-Fri, 8 am - 8 pm ET

Clinic Code: umichmed

• Download the Glooko app on your smartphone from the Apple App Store (iOS) or Google Play Store (Android). 
• Open the app and complete your profile, review the Terms of Service and create your account.

Clinic Code: umichmed

• Tap "Set Up Your Clinic Connection" 
• Enter the code umichmed (all lowercase), and select the device or platform you want to sync.
•  Enter your Dexcom or LibreView username and password to complete the connection.

Please note: Your data may take 8-12 hours to appear after connecting your account. Please be patient—no further action is needed once the steps above are complete.

Clinic Code: umichmed

• Ensure you have an active Tandem Source or Omnipod  (PodderCentral) account and know your login email and password. 
• If you need assistance with account setup or credential retrieval, Glooko Support is available to guide you through the process: 

Contact Glooko Support:

• Email: [email protected]
• Phone/text: 1-800-206-6601

Available Mon-Fri, 8 am - 8 pm ET

Clinic Code: umichmed

• Download the Glooko app directly to your smartphone from the Apple App Store (for iOS devices) or the Google Play Store (for Android devices). 
• Once installed, open the app, meticulously complete your profile information, carefully review and accept the Terms of Service, and see the next step to create your new Glooko account.

Clinic Code: umichmed

• Within the Glooko app, tap on "Set Up Your Clinic Connection." 
• When prompted, accurately enter the clinic code umichmed (make sure all letters are lowercase). 
• Select either Tandem or Omnipod from the provided options, and then input your specific username and password for that respective pump platform to finalize the secure connection.

Please note: Your pump data may take 8-12 hours to fully appear and synchronize within your Glooko account after successfully connecting your account. Please be patient—no further action is needed once the steps above are complete.

Sync Device

1. Tap Sync Device from the home screen
2. From the Sync menu, add and/or select the device you would like to pair.
   • If your meter is listed, tap Connect or Sync Device underneath the name of the meter you would like to pair.
   • If your meter is not listed:
     • Tap Add New Device
     • Tap to place a checkmark beside Blood Glucose Meters, then tap Continue.
     • Tap to place a checkmark beside the device you would like to sync, tap Add at the bottom of the screen.
       
       NOTE: After adding your device, you can complete the setup process at a later time by tapping Connect or Sync Device beside the device on the Sync menu.
3. Tap Next to continue, and follow the on-screen prompts.