Appointment Information

If you are experiencing a medical emergency, please call 911 immediately.  

Primary Care Appointments

If you are a new patient and would like to schedule an appointment with a primary care physician, visit our Primary Care and Wellness page, click on the type of doctor you would like to see from the list in the center of the page, then click on the physicians tab in the upper right corner of the page. 

Specialty Appointments

If you would like to schedule an appointment with a physician at one of our specialty centers, please call one of the numbers below. Note that some services require a physician referral, and the patient services representatives for the call centers can assist you in the process.

Virtual Care (E-Visits and Video Visits)

With Michigan Medicine Virtual Care, our adult primary care patients can access the same world-class care they are used to from the comfort of home. To learn more about this convenient new option, visit our Virtual Care page.

Scheduling Appointments Online

If you have signed up for an account on the patient portal, you can manage and request appointments with your U-M physician online. Under the “Appointments” tab on, you can view upcoming or past appointments, cancel appointments up to 24 hours before your schedule time, and request a new appointment. Visit to register for or log into the patient portal. 

Hospital Operator

For questions about appointments that are not covered by the information above, the hospital operator may be able refer you to a clinic that can assist you:

  • Hospital Operator and General Information: Our hospital operators are available 24 hours/7 days a week at 1-734-936-4000
  • TTY (Text telephone for hearing-impaired patients): 1-800-649-3777

Insurance and Billing

The University of Michigan Health System accepts most insurance plans including managed care plans. For more information about insurance coverage, visit our Insurance page. For questions about billing, visit our Billing and Bill Payment page or call 855-855-0863 (local: 734-615-0863).