Billing and Bill Payment

Michigan Medicine is committed to providing the highest quality health care as well as outstanding service concerning insurance and patient billing.

Our team is available to assist you with all financial aspects of your care.

Questions About Billing?

For questions about billing and insurance, contact Patient Customer Service toll-free at 855-855-0863 or locally at 734-615-0863, Monday - Friday, 8 a.m. - 4 p.m.

Pay Your Bill Online

To pay your bill online, or to sign up for a patient portal account, go to the MyUofMHealth.org patient portal home page. Once you are signed in, select the Billing & Insurance tab. 

You can also make payments to your account using our Michigan Medicine MyChart mobile app.

In addition, our portal Guest Pay feature allows spouses, family members and others to make payments online on behalf of patients. To learn more about Guest Pay, please visit our patient portal website (MyUofMHealth.org).

For questions or more information about MyUofMHealth.org:

Pay Your Bill by Mail

University of Michigan Health System
Patient Customer Services
Dept: CH14410
Palatine, Illinois 60055-4410

Financial Assistance

Michigan Medicine’s policy supports medically necessary health care for all people, regardless of their ability to pay. Contact Patient Customer Service at 1-855-855-0863 to make arrangements if you cannot pay your balance in full or see the Financial Assistance page for information about our MSupport financial assistance program. All patients are responsible for balances due on their accounts, and payment is due upon receipt of the bill. Michigan Medicine employs third-party collection agencies to help us resolve unpaid balances.

Insurance

Michigan Medicine participates with most insurance plans, including but not limited to, Blue Cross/Blue Shield, Medicare, Medicaid, as well as many commercial and managed care plans. For more information, visit our Insurance page.