Direct Messaging

Direct messaging refers to secure e-mail messaging from one EHR to another EHR. Direct messaging can be used for communications such as e-Referrals, Physician to Physician Messages, Continuity of Care Documents (CCDs), and Automatic Discharge Notifications.

Why use Direct Messaging?

Some providers prefer to work within their own EHR to communicate with other health systems or providers. Direct Messaging can give these providers the security they need by encrypting messages and their patients’ health information. 

Direct messaging also meets Meaningful Use 2 requirements.

What is Meaningful Use?

Meaningful Use refers to a US government program that encourages eligible professionals and hospitals to use a certified EHR in a meaningful manner to qualify for incentive payments through the Medicare EHR Incentive Program administered by CMS.

The meaningful use criteria, objectives and measures will evolve in three stages:

1. Stage 1    2011-2012  Data capture and sharing

2. Stage 2   2014    Advance clinical processes with direct messaging

3. Stage 3   2016   Improved outcomes

For more information on Meaningful Use, please refer to

How can I use Direct Messaging to connect with Michigan Medicine?

If your EMR has a Meaningful Use 2 package and you would like to enable communications with Michigan Medicine, contact M-LINE at 800-962-3555.