Michigan Medicine Visitor Guidelines During COVID-19

Visitation Updates

See "Visitor Restrictions by Patient Type" below for specific details for each type of patient.

Parking Updates and Valet Service Fee Increase

U-M Health provides a variety of parking options for our patients, including on-site parking structures as well as valet services. Please note that effective Monday, July 18, the fee for valet services will increase to $10. 
 
Fees for self-parking remain unchanged.
 
Please plan your arrival time to allow sufficient time for either self-parking or valet services.

Screening: All visitors will be screened upon arrival at any of our hospitals or health centers. We do not allow anyone to visit our patients who has symptoms of illness. Visitors must also check in at the Guest Services Desk at the entrance of each hospital or health center.

Masks: Medical masks will be provided at our hospital entrances for all patients and visitors. Masks are required for all patients and visitors while inside Michigan Medicine facilities and the courtyard of the main medical campus, regardless of vaccination status. Our health care teams do not provide exemptions to the mask requirements at our hospitals and health centers. Please note that scarves, bandanas and masks with valves are not allowed. Learn other steps we are taking to keep our patients safe.

Visitor Restrictions by Patient Type

Guidelines for Adult Patients with Disabilities: View or download the PDF "Visitor Policy Exemption: Guidelines for Supporting Adult Patients with Disabilities During the COIVD-19 Public Health Emergency".

Pediatric Inpatients

Neonatal and pediatric patients (under 21 years of age or followed by a pediatric service) are allowed up to 4 visitors between 9:00 am and 9:00 pm. Parents and caregivers are welcome 24 hours a day. For pediatric patients who have tested positive for COVID-19 or are being evaluated for COVID-19, up to 2 visitors are allowed.

Adult Inpatients

Two visitors (age 16 or older) are allowed on the premises at a time. Adult inpatients with COVID may receive one visitor age 16 or older per day, with no more than two visitors total per admission.

Adult patients with developmental delays or significant cognitive impairment will be allowed to have two visitors around the clock, if those visitors ensure the patient’s safety and are essential.

Adult and Pediatric Inpatients at End of Life

Up to 6 designated visitors may visit a patient at end of life. If the patient has tested positive or is being evaluated for COVID-19, only 2 visitors are allowed for adults, and 4 visitors are allowed for pediatric patients. (Pediatric patients refer to those under 21 years of age or patients followed by a pediatric service.)

The patient’s care team makes the determination that a patient is considered at end of life if the patient has been transitioned to comfort care or is considered to be within hours or days of end of life.

Adult and Pediatric Inpatients at Discharge

Up to 2 visitors who require home caregiver training may visit the hospital in anticipation of the patient being discharged, based on the recommendation of the patient’s care team.

For pediatric patients being discharged from the hospital, up to 4 adult primary caregivers may accompany a patient on the day of discharge.

Labor and Delivery

Up to 4 support persons may accompany a patient on the labor and delivery or postpartum unit. The support persons must wear masks at all times while in the hospital. If the patient has tested positive for or is being evaluated for COVID-19, up to 2 support persons are allowed.

Outpatient Surgery and Procedures

Two adult visitors (age 18 or older) are allowed to accompany each adult patient to a procedure or same-day surgery, unless an additional aide or assistant is required. No visitors are allowed for adult patients who have tested positive for COVID-19 or are being evaluated for COVID-19.

Two primary caregivers are allowed to accompany each pediatric patient (under 21 years of age) to a procedure or same-day surgery, unless an additional aide or assistant is required. Only one adult primary caregiver is allowed for pediatric patients who have tested positive for COVID-19 or are being evaluated for COVID-19, and the caregiver must remain in the patient's room.

To support social distancing in our procedural waiting areas, visitors accompanying adult patients will be asked to wait in common waiting areas during the appointment or procedure.

In many cases, visitors are also able to wait outdoors or offsite during the procedure.

For patients that are admitted to the hospital after surgery, the visitor restrictions for pediatric inpatients or adult inpatients shown above would apply.

Outpatient Infusion

One adult visitor per patient is allowed for adult outpatient infusion patients, unless considered medically necessary.  A visitor is considered medically necessary if the patient is unable to communicate or tend to urgent needs for themselves, or if the patient lives in a long-term care facility.

Two adult primary caregivers can accompany each pediatric patient to their infusion appointment unless an additional aide or assistant is required.

Outpatient Clinics

Two visitors (16 years old or older) can accompany each adult patient to an appointment, unless an additional aide or assistant is required due to cognitive or physical impairments. If necessary due to child care or school closures, children or siblings may accompany a patient or parent to their appointment.

Two parents/guardians or designees are allowed to accompany each pediatric patient (under 21 years of age) to an appointment, unless an additional aide or assistant is required. If necessary due to child care or school closures, siblings may accompany the primary caregiver to the appointment.

To support social distancing in our clinic evaluation rooms, adults who are not medically necessary to an adult patient may be asked to wait in common waiting areas during appointments or procedures.

Adult Emergency Services

  • One adult visitor is permitted to accompany the patient into the emergency department and remain with the patient for the duration of their visit.
  • For patients who are diagnosed with or being evaluated for COVID-19, one adult visitor is permitted once the patient is roomed. The visitor will be directed to wait in the University Hospital Main Lobby until the patient is roomed and must remain masked in the patient’s room except for restroom and food breaks. 
  • Visitors who have tested positive for COVID-19 within the last 10 days or have COVID-19 symptoms are not allowed except for end-of-life care.
  • A total of 2 visitors per 24-hour period will be allowed into the emergency department. Visitors are allowed to swap in and out but only 1 visitor may be on the premises at a time.

Children’s Emergency Services

Two adult primary caregivers can accompany each pediatric patient. Siblings and extended family are not permitted at this time. No visitors are allowed to wait in the emergency services waiting room or other locations in the hospital once the patient is taken back to a room. For patients who are diagnosed with or being evaluated for COVID-19, 2 primary caregivers are permitted who must remain masked in the patient room except for restroom or food breaks.

Psychiatric Emergency Services

No visitors are allowed for adult patients unless medically necessary.
 
One adult caregiver can accompany each pediatric patient. Siblings and extended family are not permitted at this time.
 
No visitors are allowed for adult patients who have tested positive for or are being evaluated for COVID-19. For pediatric patients who have tested positive for or are being evaluated for COVID-19, one visitor is allowed.

Radiology and Laboratory

Two visitors (16 years old or older) can accompany each adult patient to an appointment, unless an additional aide or assistant is required due to cognitive or physical impairments.

One parent/guardian may accompany each pediatric patient (under 21 years of age) unless an additional aide or assistant is required. While this is discouraged, siblings may accompany the primary caregiver to the appointment if necessary due to child care or school closures.

More Information About Patients and Visitors

How can I reach a patient in the hospital?

What can I expect in a semi-private room?

Being in a semi-private room requires additional sensitivity to respect the privacy of the other patient, the roommate’s family members, and visitors. The following rules and expectations help to ensure the safety and privacy of all patients:

  • Family members and other visitors should visit the cafeteria to eat or drink. Masks should not be removed in patient rooms to eat or drink.
  • We may ask your family members and/or visitors to leave the room when your roommate is about to receive care, or to allow a sensitive discussion to take place.
  • We may ask your family members to use a different area to sleep, for example the lounge.  
  • We expect family members and visitors to be sensitive to the volume of their conversations and maintain a low level of noise.
  • During the night time (between 9pm and 8 am), family members will need to silence their phones and pagers and have phone conversations in a different location so that sleep can be maximized.
  • Family members and visitors should use the public restrooms rather than the bathroom located in your room.

What expectations do you have for family and visitors?

In order to ensure the safety and health of all patients and our staff, people who show signs and symptoms of a communicable disease are not allowed to visit. Please see our updated COVID-19 visitor policies at the top of the page. We expect family members and visitors to treat patients, visitors and staff with respect, and preserve the privacy of our other patients and enter only your room.

How can I find a place to stay overnight while I am visiting a loved one?

Michigan Medicine Lodging is available 7 days a week, 7am-11pm., to help you find a room in Ann Arbor at lower cost. At the request of participating hotels and motels, all questions and room requests must go through “Patient Visitor Accommodations”. For more information visit www.med.umich.edu/hotels.