Michigan Medicine Visitor Guidelines During COVID-19

Updated June 11, 2021

Our most recent visitor policy was put into effect beginning at 7 a.m. on Wednesday, May 26, 2021. See "Visitor Restrictions by Patient Type" below for more details.

Please note that though the CDC and state of Michigan have recently updated mask guidelines for those who are vaccinated, masks or face coverings are still required for all staff, patients and visitors while inside Michigan Medicine facilities and the courtyard of the main medical campus, regardless of vaccination status.

We understand how difficult visitation restrictions can be for our patients and their families. These important, temporary changes will help us minimize the number of people in our hospitals and health centers, and keep risk of infection low.

What to Expect When You Arrive

Screening: All visitors will be screened upon arrival at any of our hospitals or health centers. We do not allow anyone to visit our patients who has symptoms of illness. Visitors must also check in at the Guest Services Desk at the entrance of each hospital or health center.

Masks:  A mask or face covering is required for all patients and visitors while inside Michigan Medicine facilities and the courtyard of the main medical campus, regardless of vaccination status. Masks are provided at each entrance if you do not have one. Our health care teams do not provide exemptions to the mask requirements at our hospitals and health centers. Please note that scarves, bandanas and masks with valves are not allowed. Learn other steps we are taking to keep our patients safe.

Visitor Restrictions by Patient Type

Guidelines for Adult Patients with Disabilities: View or download the PDF "Visitor Policy Exemption: Guidelines for Supporting Adult Patients with Disabilities During the COIVD-19 Public Health Emergency".

Pediatric Inpatients

Pediatric patients refer to those under 21 years of age or patients followed by a pediatric service.

Two primary caregivers can accompany neonatal and pediatric patients. For pediatric patients who have tested positive for COVID-19 or are being evaluated for COVID-19, only one adult primary caregiver may accompany the patient, and must remain in the patient’s room for the duration of the patient’s admission.

Adult Inpatients

One visitor per day is allowed each day between the hours of 9 a.m. and 9 p.m.

Adult patients with developmental delays or significant cognitive impairment will be allowed to have one visitor around the clock, if that visitor ensures the patient’s safety and is essential to the patient’s care.

No visitors are allowed for adult patients who have tested positive for COVID-19 or are being evaluated for COVID-19.

Adult and Pediatric Inpatients at End of Life

Up to 6 designated visitors may visit a patient at end of life. If the patient has tested positive or is being evaluated for COVID-19, only 2 designated visitors are allowed.

The patient’s care team makes the determination that a patient is considered at end of life if the patient has been transitioned to comfort care or is considered to be within hours or days of end of life.

Adult and Pediatric Inpatients at Discharge

Up to 2 visitors who require home caregiver training may visit the hospital in anticipation of the patient being discharged, based on the recommendation of the patient’s care team.

For adult patients being discharged from the hospital, one visitor, 16 years of age or older, can accompany a patient on the day of discharge.

For pediatric patients being discharged from the hospital, 2 adult primary caregivers may accompany a patient on the day of discharge.

Labor and Delivery

Up to 2 support persons may accompany a patient on the labor and delivery or postpartum unit. The 2 support persons must wear masks at all times while in the hospital. If the patient has tested positive for or is being evaluated for COVID-19, only one support person is allowed and must remain in the patient’s room.

Outpatient Surgery and Procedures

One adult visitor (age 18 or older) is allowed to accompany each adult patient to a procedure or same-day surgery, unless an additional aide or assistant is required. No visitors are allowed for adult patients who have tested positive for COVID-19 or are being evaluated for COVID-19.

Two primary caregivers are allowed to accompany each pediatric patient (under 21 years of age) to a procedure or same-day surgery, unless an additional aide or assistant is required. Only one adult primary caregiver is allowed for pediatric patients who have tested positive for COVID-19 or are being evaluated for COVID-19, and the caregiver must remain in the patient's room.

To support social distancing in our procedural waiting areas, visitors accompanying adult patients will be asked to wait in common waiting areas during the appointment or procedure.

In many cases, visitors are also able to wait outdoors or offsite during the procedure.

For patients that are admitted to the hospital after surgery, the visitor restrictions for pediatric inpatients or adult inpatients shown above would apply.

Outpatient Infusion

No visitors are allowed for adult outpatient infusion patients, unless considered medically necessary.  A visitor is considered medically necessary if the patient is unable to communicate or tend to urgent needs for themselves, or if the patient lives in a long-term care facility.

One adult primary caregiver can accompany each pediatric patient to their infusion appointment unless an additional aide or assistant is required.

Outpatient Clinics

One visitor (16 years old or older) can accompany each adult patient to an appointment, unless an additional aide or assistant is required due to cognitive or physical impairments. If necessary due to child care or school closures, children or siblings may accompany a patient or parent to their appointment.

One primary caregiver is allowed to accompany each pediatric patient (under 21 years of age) to an appointment, unless an additional aide or assistant is required. If necessary due to child care or school closures, siblings may accompany the primary caregiver to the appointment.

To support social distancing in our clinic evaluation rooms, adults who are medically necessary to an adult patient may be asked to wait in common waiting areas during appointments or procedures.

Adult Emergency Services

One visitor per patient per day.

To accommodate the need for social distancing, we must limit the number of people in our waiting room.

If an exam room is not available immediately after the patient is triaged, only medically necessary visitors will be allowed to wait in the emergency services waiting room with the patient until an exam room is available. A visitor is considered medically necessary if the patient is unable to communicate urgent needs for themselves. All other visitors will wait in the University Hospital waiting area until the patient is settled into a room.

No visitors are allowed for patients who have tested positive for or are being evaluated for COVID-19.

Visitors and patients must wear a mask at all times during their ED visit.

Children’s Emergency Services

Two adult primary caregivers can accompany each pediatric patient. Siblings and extended family are not permitted at this time. No visitors are allowed to wait in the emergency services waiting room or other locations in the hospital once the patient is taken back to a room.

Psychiatric Emergency Services

No visitors are allowed for adult patients unless medically necessary. If the visitor is not medically necessary to the patient’s ongoing care, visitors of adult patients will be asked to leave and return when the patient is being discharged.
 
One adult caregiver can accompany each pediatric patient. It is recommended that one caregiver be designated for the entire stay, if possible. Siblings and extended family are not permitted at this time.
 
No visitors are allowed for adult patients who have tested positive for or are being evaluated for COVID-19. For pediatric patients who have tested positive for or are being evaluated for COVID-19, one visitor is allowed.

Radiology and Laboratory

One visitor (16 years old or older) can accompany each adult patient to an appointment, unless an additional aide or assistant is required due to cognitive or physical impairments. If necessary due to child care or school closures, children or siblings may accompany a patient or parent to an appointment.

One primary caregiver may accompany pediatric patients (under 21 years of age) unless an additional aide or assistant is required. While this is discouraged, siblings may accompany the primary caregiver to the appointment if necessary due to child care or school closures.

More Information About Patients and Visitors

How can I reach a patient in the hospital?

What can I expect in a semi-private room?

Being in a semi-private room requires additional sensitivity to respect the privacy of the other patient, the roommate’s family members, and visitors. The following rules and expectations help to ensure the safety and privacy of all patients:

  • We may ask your family members and/or visitors to leave the room when your roommate is about to receive care, or to allow a sensitive discussion to take place.
  • We may ask your family members to use a different area to sleep, for example the lounge.  
  • We expect family members and visitors to be sensitive to the volume of their conversations and maintain a low level of noise.
  • During the night time (between 9pm and 8 am), family members will need to silence their phones and pagers and have phone conversations in a different location so that sleep can be maximized.
  • Family members and visitors should use the public restrooms rather than the bathroom located in your room.

What expectations do you have for family and visitors?

In order to ensure the safety and health of all patients and our staff, people who show signs and symptoms of a communicable disease are not allowed to visit. Please see our updated COVID-19 visitor policies at the top of the page. We expect family members and visitors to treat patients, visitors and staff with respect, and preserve the privacy of our other patients and enter only your room.

How can I find a place to stay overnight while I am visiting a loved one?

Michigan Medicine Lodging is available 7 days a week, 7am-11pm., to help you find a room in Ann Arbor at lower cost. At the request of participating hotels and motels, all questions and room requests must go through “Patient Visitor Accommodations”. For more information visit www.med.umich.edu/hotels.