Patient Rights

Medical interpreters at Michigan Medicine Hospitals and Health Centers foster patient-centered care by delivering high quality, compassionate interpreting services in a timely and professional manner.

Patients have the right to a professional medical interpreter 24/7, at no charge.

Michigan Medicine provides trained professional medical interpreters for the patients who are Deaf, Deaf/Blind, or Hard of Hearing, or who are Limited English Proficient (LEP). Services are available, 24/7 in accordance with federal and state law and with regulatory requirements. Michigan Medicine also provides over-the-phone interpretation services when in-person medical interpreters are unavailable.

At Michigan Medicine, interpretation services are provided:

  • In-person
  • Over-the-phone
  • Via video

American Sign Language (ASL) interpreters and other services for patients who are Deaf, Deaf/Blind, or Hard of Hearing are available free of charge, to ensure effective communication between staff, patients and patients’ families.

Patient Rights

Arabic Albanian Bengali Chinese
English Farsi French German
Hindi Italian Japanese Korean
Polish Russian Serbo-Croatian Spanish
Syriac Tagalog Vietnamese  

 

Patient Responsibilities

Arabic Albanian Bengali Chinese
English Farsi French German
Hindi Italian Japanese Korean
Polish Russian Serbo-Croatian Spanish
Syriac Tagalog Vietnamese  

 

Contact

Interpreter Services at Michigan Medicine 2025 Traverwood Drive, Suite A4
Ann Arbor, MI 48105
(734) 936-7021
InterpreterServices@med.umich.edu

www.med.umich.edu/interpreter

Administration office hours of operation are 7:30 a.m. to 6 p.m. Monday through Friday.