Patient & Visitor Guide

Information for Patients

Visit our For Patients overview page for a list of questions patients ask and links to the answers. The "For Patients" section includes pages about:

Information for Families and Visitors

Visit our For Families and Visitors overview page for information about contacting a patient, visiting hours and policy, and who is considered "family" for our visitation policy. The "For Families and Visitors" section includes information about:

Other Resources for Patients and Visitors

Hospital Operator

To speak to a hospital operator, please call 734-936-4000. Operators can connect calls to patient rooms, Michigan Medicine services, staff, and paging services.

Welcome Centers

Welcome Centers are located in University Hospital, Mott Children's Hospital, and the Taubman Center.The friendly, knowledgeable staff in our Welcome Centers can provide directions to your appointment, help you find the patient you are here to see, direct you to the nearest ATM, public phone, restroom, gift shop, restaurant, snack shop, and more. If you're looking for a building map, or directions to the medical center,  or one of our other clinics, please follow the link to our maps page.

University Hospital Welcome Center

Located on Level 1 and open during the following hours:

  • Monday-Friday, 6:30am - 11pm
  • Saturday and Sunday, 7am - 9pm

C.S. Mott Children's Hospital and Von Voigtlander Women's Hospital Welcome Centers

The following areas are all staffed 24 hours a day, 7 days a week:

  • Level 2 - Main Lobby
  • Level 2 - Entrance to Mott Children’s Hospital and Von Voigtlander Women’s Hospital from Parking P2 and Taubman Building
  • Level 3 - Entrance to Mott Children’s Hospital and Von Voigtlander Women’s Hospital from overhead walkway to Parking P4

Taubman Center Welcome Centers

Located on Levels 1, 2, and 3 (access from Parking Structure P2, north end) and open during the following hours:

  • Monday-Friday, 7am - 5pm