Volunteer FAQ

Volunteer Services Office Closed: Volunteering has been temporarily suspended due to the COVID-19 outbreak. Our staff is available via email and will be happy to answer your questions: umhs.volunteer@umich.edu

Becoming a Volunteer

How do I become a volunteer?

There are three essential steps to becoming a volunteer at Michigan Medicine:

  1. Attend an Information Session
  2. Schedule an Interview Appointment
  3. Register for a General Orientation

Visit the Volunteer Services home page for next steps for new volunteers.

Who may volunteer at Michigan Medicine?

Anyone with the desire to be of service in a health care environment, however, individuals under 16 years of age, and college students in their first semester freshman year cannot be accepted fora volunteer placement.

What is the volunteer commitment?

We require a minimum of 2 hours and a maximum of four 4 hours per week for a minimum of 6 months, with the exception of the Summer Teen Program and Pre-Approved appointments.

How do I get volunteer application materials?

How do I schedule an interview?

To schedule an interview, you must first attend an Information Session, where this and many other questions will be answered. Details about upcoming Information Sessions will be available soon.

When do I submit my application materials?

Please bring all application materials with you to once your interview appointment is scheduled. Note: Only Pre-Approved applications may be faxed.

What volunteer opportunities are available at Michigan Medicine?

Please visit Volunteer Placement Opportunities for a summary of placements.

I volunteered at Michigan Medicine previously and would like to return. What do I need to do?

If you have been an active volunteer at Michigan Medicine within the past 2 years, you are considered a “Returning Volunteer” and you do not need to re-apply to continue volunteering. Go to our Returning Volunteers page for more information. Any volunteer who has been inactive for more than 2 years must reapply. (See "How do I become a volunteer?")

Are there volunteer opportunities for Teens?

Yes. During the summer Teen Session (June through August) only, we offer a limited number of placements for high school students who are between 16 and 18 years of age (minimum age 16 by June 15), and who have not yet started college. For more information, see the High School Teens section on the Volunteer Services home page.

Are there requirements or restrictions for volunteers from overseas?

Yes. Your eligibility to volunteer depends in your visa description. Please contact Volunteer Services for more information..

Applying to Volunteer

How do I register to volunteer at Michigan Medicine?

Attend an Information Session

I am a first semester freshman. Can I volunteer?

First semester freshmen are not eligible to volunteer.

Is there minimum age limit to volunteer?

You must be over 16 years of age to volunteer.

I am in high school. Can I volunteer?

Yes! Volunteer Services runs a Teen Volunteer Program in the Summer only. You must be 16 years of age by June 15 to be eligible. 

Registering as a Volunteer

How do I schedule an Interview?

You must attend an Information Session where you will schedule your Interview Appointment.

What do I need to bring to my Interview Appointment?

Please refer to the Volunteer Interview Checklist.

What are the volunteer requirements?

Most placements require a minimum of 2-4 hrs per week, and a commitment of serving for 2 semesters (for students) or 6 months (for community members). The semesters/months do not have to be consecutive.

Are References required to volunteer?

Yes. You will be asked to bring 2 completed reference forms to your Interview Appointment. Reference Forms.

Is there a Volunteer uniform?

Yes! Your uniform will be issued to you during or after your Interview Appointment.

About the Health Screening

How can I obtain a copy of my medical records?

Contact Occupational Health Services (OHS) at 734-764-8021.

What immunization documentation do I need?

  • Measles/Mumps/Rubella (MMR) Vaccination
  • Diphtheria/Tetanus/Pertussis (TDAP) Vaccination(s)
  • Varicella (Chicken Pox) Vaccination
  • Tuberculin (TB) Skin Test** - Documentation of a negative TB test within the past 12 months
  • Seasonal Flu Shot** (required during Flu Season only)

Grace Period

  • How do I renew or change my placement? During the Grace Period. Grace Period is the optimal time 3x year to schedule an appointment with a Volunteer Coordinator to renew/reschedule your placement day/time/shift. Go to the Returning Volunteers page for details.

Annual Updating

  • Do I have to renew my credentials every year? YES! Volunteer ID badges expire yearly. Therefore, you must schedule your Annual Update Appointment

Pre-Approved Volunteers

  • What is a Pre-Approved Volunteer? Volunteers contact labs or research areas which accept volunteers, and submit the Pre-Approved Volunteer Application to register and be processed by Volunteer Services. For more information, click the Pre-Approved Volunteers button on our home page.

Ending Your Volunteer Service

  • I’m finished volunteering, is there anything I need to do? Yes! You must close out your volunteer record with Volunteer Services, by doing the following:
    • Confirm your last date of service
    • Return your uniform - put your name on a card and leave it in the pocket
    • Receive a written record of your volunteer service
    • Receive your Honor Cords if you are graduating!

Donations, Group Visitation and Entertaining Patients

I want to entertain the patients. How do I arrange this?

The Gifts of Art Program handles requests from musicians and artists. Information is available on their website at www.med.umich.edu/goa or by calling 734-936-ARTS. (734-936-2787).

My group wants to visit children in C.S. Mott Children's Hospital. How can we do this?

The Mott Community Relations Office handles all these requests for C.S. Mott Children's Hospital. Please call their office at 734-764-6874.

I have donations for C.S. Mott Children's Hospital. Whom do I contact?

Please call the Mott Community Relations Office at 734-764-6874 or email mottcommunityrelations@umich.edu.

Contact Us

Volunteer Services Department
L2616 UH South
1500 East Medical Center Drive
Ann Arbor, MI 48109-5237
Directions to the Volunteer Services office

Phone: 734-936-4327
Fax: 734-936-9423
Email: umhs.volunteer@umich.edu