Appointment Information

If you are experiencing a medical emergency, please call 911 immediately.  

If you are a new patient and would like to schedule an appointment, the hospital operator can refer you to a clinic that can assist you:

  • Hospital Operator and General Information: Our hospital operators are available 24 hours/7 days a week at 1-734-936-4000
  • TTY (Text telephone for hearing-impaired patients): 1-800-649-3777

If you would like to schedule an appointment with a physician at one of our specialty centers, please call one of the numbers below. Note that some services require a physician referral, and the patient services representatives for the call centers can assist you in the process.

Scheduling Appointments Online

If you have signed up for an account on the patient portal, you can manage and request appointments with your U-M physician online. Under the “Appointments” tab on, you can view upcoming or past appointments, cancel appointments up to 24 hours before your schedule time, and request a new appointment. For more information, visit our Scheduling Appointments Online page.

Insurance and Billing

The University of Michigan Health System accepts most insurance plans including managed care plans. For more information about insurance coverage, visit our Insurance page. For questions about billing, visit our Billing and Financial Assistance page or call 855-855-0863 (local: 734-615-0863).