Volunteer Placement Opportunities

Michigan Medicine Volunteer Opportunities

Arts, Entertainment and other Amenity Services

Art Cart

Assist hospitalized adult patients in choosing framed artwork for their rooms and by exchanging prints/posters from an art cart.

Library Cart

Assist with organization and distribution of patient reading materials in one of the following locations:

  • University Hospital - Patients' Library Cart

FRIENDS Gift Shop

Serve as a cashier in the gift shops in the University Hospital, C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital, the Cardiovascular Center and the East Ann Arbor Healthcare Care Center. Volunteers take the Gift Cart from room to room on the patient care units with merchandise ranging from magazines to toiletries. Proceeds benefit patient care programs such as The Ronald McDonald House and Trail's Edge Camp for ventilator-dependent children. Visit the Get Involved with Friends Gift Shop page for more information.

Hospitality Services

Serve complimentary beverages to patients and guests in the waiting rooms.

  • Taubman Health Care Center and University Hospital (Hospitality Cart)
  • Comprehensive Cancer Center (Care Ambassadors)

“Music While You Wait”

Provide musical entertainment in inpatient areas and clinics subject to approval by Gifts of Art staff.

Information | Guest Services

Information Desks | Guest Services

Greet patients and visitors, provide directions, escort patients to their destinations, and distribute information as needed in one of the following locations:

  • University Hospital - Welcome Center
  • Taubman Center - Welcome Desk
  • Comprehensive Cancer Center - Courtesy Desk
  • Rachel Upjohn outpatient psychiatry

Resource Centers and Technical Assistance

Assist patients and visitors seeking educational materials and other resources in a variety of health areas. Assist staff with cataloging resources and special projects. Tech Squad* volunteers assist hospitalized and clinic patients by providing, and explaining the use of, iPads and tablets.

  • Women’s Health Resource Center (WHRC) - Taubman Center
  • Mardigian Wellness Resource Center - Cardiovascular Center*
  • Family Resource Center - C.S. Mott Children’s Hospital and Von Voigtlander Women’s Hospital
  • Friends Depression Education Resource Center - Rachel Upjohn Center

Ambassadors/Greeters and Guides

Direct and escort patients and visitors throughout the Health System campus, including the Kellogg Eye Center and Domino’s Farms clinics. Assist patients who are being discharged.

Waiting Rooms

Visit with and support families of patients, assist staff, and escort patients/families in one of the following areas:

  • University Hospital Surgery Family Waiting Room
  • Cardiovascular Center Cardiac Procedures Clinic
  • Cardiovascular Center Intensive Care Unit
  • C.S. Mott Pediatric Infusion Clinic
  • C.S. Mott Pediatric Hematology/Oncology Bone Marrow Transplant Clinic
  • C.S. Mott PACU [Post Anesthesia Care Unit] Pre-Op and Surgery Family Waiting Room

Physical Medicine and Rehabilitation

Occupational Therapy

Observe and assist therapists, greet patients and escort them to the treatment area; clean equipment; help with clerical tasks as needed in one of the following locations:

  • C.S. Mott Children's Hospital (Inpatient)
  • Commonwealth Blvd. (Pediatric Outpatient)
  • University Hospital (by special approval)
  • Briarwood Complex (Outpatient)

Physical Therapy

Observe and assist therapists, escort patients, clean equipment and visit with patients in the following areas:

  • C.S. Mott Children's Hospital (Inpatient)
  • Commonwealth Blvd. (Pediatric Outpatient)
  • Briarwood Complex (Outpatient)
  • MedSport – at Domino's Farms and Ann Arbor Ice Cube (Outpatient)
  • University Hospital – Gym (Inpatient and Outpatient)
  • Domino’s Farms – Hydrotherapy/Wound Care (Outpatient)

Social Work

Under the direction of staff social workers, provide guidance to patients/clients in one of the following areas:

Hospital Elder Life Program (located on several inpatient units in University Hospital) – Hands-on patient care to promote and monitor patient support, orientation, cognitive stimulation, relaxation/sleep, mobility, feeding/eating, and hearing or vision needs where functional deficits require assistance. HELP goals include improving the hospital experience of older patients, reducing the length of hospital stays, promoting independence after discharge, and reducing the risk of physical and cognitive de-conditioning, isolation, falls, and delirium. HELP volunteers are part of a team that truly makes a difference every single day for our older adults who are admitted, and build upon their own clinical skills at the same time. (One-year commitment required. Intensive training sessions offered regularly.)

No One Dies Alone Program (located on several inpatient units in University Hospital) – Hands-on patient care to provide companionship and comfort for patients in the last stages of life.

Silver Club (located at the Turner Senior Resource Center on Plymouth Road in Ann Arbor) – Help maintain and increase the independence of adults with memory loss in a fun and active setting. Assist with meals, activities and set-up/clean-up.

Clinical | Nursing Services

Pediatrics

Under the direction of teachers, activity therapists and/or Child Life specialists, assist patients with age-appropriate recreational, diversional and educational experiences in one of the following programs.

C.S. Mott Children's Hospital Child Life

  • Inpatient Units on Levels 7, 11, and 12
  • Pediatric Cardiothoracic and General Intensive Care Units
  • Michigan Game Day Experience – patient and family indoor playroom
  • Sibling Program – activity program for siblings of patients

Clinics

Greet and escort patients, provide directions and non-medical information, assist with clerical/office tasks in clinics and prepare examination rooms throughout the medical center.

  • Taubman Health Care Center – General/Thoracic Surgery Clinic
  • Taubman Health Care Center – Orthopedic Surgery Clinic
  • Taubman Health Care Center – Infusion Clinic

Adult Patient Care Units

Visit with patients, run errands for patients and staff, distribute water and juice, and stock carts in one of the following areas.

University Hospital

  • 4A Neurology
  • 4B Otorhyinolaryngology, head & neck
  • 4C Thoracic and Cardiac Surgery
  • 4D Neurointensive Care
  • 5A Orthopedics/Trauma
  • 5B Medical/Surgical Unit
  • 5C Transplant/Urology/GI Surgery
  • 6A Rehabilitation/Spinal Cord Injury
  • 6B Acute Medicine (Dialysis, Multiple Diagnoses)
  • 7A General Medicine & Cardiology
  • 7B General Medicine/Telemetry
  • 8A Hematology/Oncology & Gynecology Oncology
  • 8B General Medicine/Telemetry
  • 8C General Medicine/Surgery
  • 8D Intermediate Care
  • 9C Inpatient Psychiatry
  • Recovery Room/PACU [Post Anesthesia Care Unit]
  • Trauma Burn Center
  • Emergency Department

Cardiovascular Center

  • Cardiac Procedures Unit
  • Operating Room/Interventional Radiology/PACU [Post Anesthesia Care Unit]

Von Voigtlander Women’s Hospital

  • Birth Center

East Ann Arbor Healthcare Center

  • Ambulatory Surgery PACU [Post Anesthesia Care Unit]

Northville Healthcare Center

  • Medical Procedures Unit

Office | Clerical Services

Office Assistants: Assist with clerical and receptionist tasks at clinics throughout the Medical Center; answer telephones, assist with data entry, distribute magazines, and/or help with mailings, deliveries, and errands.

  • Cardiovascular Center Vascular Clinic
  • Volunteer Services
  • Mott Community Relations

Office of Patient Experience

Patient and Family Centered Care (PFCC)

  • Peer Mentors
  • Patient Advisors
  • Advisory Councils

HOPE Ambassadors

  • Patient Guides

Ann Arbor Meals on Wheels

Other Opportunities

Ambassador Program

The Ambassador Program complements and enhances the ideal patient care experience by providing guest services support to patients, their families and visitors to the U-M medical complex. Ambassadors greet visitors and assist them to designated areas within the hospital complex. Upon discharge, Ambassadors are available to assist families with exiting the hospital. For more information, visit the Hope Ambassador Program page on the Office of Patient Experience website.

Healing Through Hands-On Science

In collaboration with the Ann Arbor Hands-On Museum, volunteers facilitate hands-on science activities at the Mott Family Center. Activities developed by the Ann Arbor Hands-On Museum staff include the Teddy Bear Clinic, “Marble Maze,” “What’s Inside You,” “Hand Washing Surprises,” the “Four Senses Puzzle Box,” and more. View or download the Hands-On Science Volunteer PDF.

Local Volunteer Opportunities

If you are interested in volunteering elsewhere in the community, we have created a short list of other community volunteer opportunities.

Contact Us

Volunteer Services Department
L2616 UH South
1500 East Medical Center Drive
Ann Arbor, MI 48109-5237
Directions to the Volunteer Services office

Phone: 734-936-4327
Fax: 734-936-9423
Email: umhs.volunteer@umich.edu