Resources for Specialty Pharmacy Patients

The U-M Health Specialty Pharmacy ensures timely and continuous access to medications. Our pharmacists are committed to supporting you with comprehensive care throughout the entire treatment process. Below are some additional resources for Specialty Pharmacy patients.

Patient Portal

The U-M Patient Portal offers patients personalized and secure online access to portions of their medical records. Patients may securely manage and receive information about their health, view upcoming visits or make payments using the portal. Visit to log in, create an account (if you have an activation code) or request an activation code.

Parking Information

For more information about parking, visit our parking page. To find maps for our main medical campus and our community clinics, visit our maps page. Below are details about parking for our main pharmacy location:

  • East Ann Arbor Health and Geriatrics Center: 4260 Plymouth Road, Ann Arbor. Parking is free and valet parking is available. Entrance is in the center, with a revolving door.


Payment Options

  • Online payment via your Patient Portal account at Please contact the Health Information Management Department at 734-615-0872 if needed for additional help with account activation.
  • Telephone payment to the U-M Health Billing and Financial Assistance line at 855-855-0863, then press option #2 (Hours: Monday – Friday, 8 a.m. – 4 p.m.).
  • In-person payment at a checkout station during your clinic visit.
  • Mail payment to: 
    University of Michigan Health
    Patient Customer Services
    Dept: CH14410
    Palatine, IL 60055-4410

Contact Us

Visit our Contact Us page for information about our locations and phone numbers. For information about general pharmacy services, visit our Pharmacies page.