Providing your information to non-UM doctors

How we safely share your health information with other physicians or providers

At the University of Michigan, we use two different ways to share health information on UMHS patients with other doctors who care for these same patients. Securely sharing this patient history helps provide more efficient and informed care for all patients.

  • What is a Health Information Exchange? A Health Information Exchange allows doctors to securely share patient information electronically, preventing medical errors and avoiding test duplication. At UMHS, we participate on two platforms that allow UMHS and non-UMHS physicians systems to share real-time access to health and demographic information for patients. Having the information readily available is important for improving patient care.
  • What Information is being shared ? Providers will be able to view health information which includes clinical documents, laboratory results, radiology reports, and demographic information.
  • How does this benefit me? Real-time exchange of health information allows physicians to coordinate care across multiple facilities. For example, doctors treating an unconscious, non-U-M patient at the U-M Health System Emergency Department after a car crash can have immediate access to her entire medical record, which may contain critical information about other health conditions, allergies or medications.
  • How is my information protected? Health Information Exchanges and related platforms follow state and federal laws that help to protect the privacy of patients. Information is only shared with providers who work directly with your health care and is kept in secure systems. Medical notes for office visits with mental health or substance abuse providers are not shared through GLHC and are only shared through Care Everywhere with your consent.
  • What ways does UMHS share my information? UMHS shares information using two different platforms. The first is called Great Lakes Health Connect (GLHC), which connects affiliated providers and organizations across the state of Michigan. The second is CareEverywhere, which connects health systems across the country who use the same electronic medical record system. Some examples of other organizations regionally that connect on CareEverywhere include Beaumont Health System, Henry Ford Health System, Spectrum Health and Cleveland Clinic.
  • Who has access to my medical information? Providers at health care organizations who participate in either GLHC or CareEverywhere will be able to securely share patient information electronically. Information is only shared with health care providers directly involved in a patient’s care.
  • How do I stop my information from being shared with my other doctors? We may make your health information available electronically through either GLHC or Care Everywhere to other health care providers, health plans and health care clearinghouses. Participation in these platforms also lets us see other doctors’ information about you, which helps us provide care to you.

You have the right to opt out of participating in GLHC by contacting our privacy director toll-free at 1-866-990-0111. You may directly opt-out of GLHC on their website. Written complaints may be submitted to: University of Michigan Health System Privacy Director 1500 E. Medical Center Drive Ann Arbor, MI 48109-5434