Parking and Transportation

There are many transportation opportunities to get patients to and from the University of Michigan for medical care. Our dedicated social workers are available to help to determine solutions, identify transportation resources, and arrange patient transportation for those who qualify.

Call us at 800-888-9825 to determine your eligibility. Please note: we don’t offer our own transportation service; we provide resources, check insurance coverage, and arrange the service. We also provide discounted parking for eligible individuals. More parking information.

Common Transportation Benefits and Resources

Ann Arbor Transportation Authority (AATA) A-Ride/Fare Deal Programs

A-Ride: Shared ride service for individuals who cannot use fixed route service due to a disability. Individuals with an AATA ADA Eligibility Card can ride AATA fixed-route service for free, as well.

Fare Deal: Allows individuals to ride fixed route service for a reduced fare. For low-income residents, senior citizens ages 60-64, and people with disabilities who have not qualified for an ADA Card.

734-973-6500 or theride.org

Medicaid Mileage Reimbursement Benefit

If you are a current Medicaid holder, you may be eligible to be reimbursed for part of the cost of your travel to and from medical appointments.   Please contact your local Department of Human Services office or the GAP for further information. 855-275-6424 or www.michigan.gov/dhs 

LogistiCare Solutions

Medicaid beneficiaries residing in Wayne, Oakland, and Macomb counties can receive non-emergency medical transportation services when qualified through LogistiCare Solutions, a transportation brokerage company that has been contracted for this need. 800-569-1902

Medicaid Health Maintenance Organization (HMO) Transportation Benefits

If you are a current member of an HMO, you may have a transportation benefit as part of your coverage. Please contact your HMO or the GAP for further information.

The American Cancer Society Road to Recovery Program

Provides transportation to and from treatment for people who have cancer who do not have a ride or are unable to drive themselves. 800-227-2345 or www.cancer.org/Treatment/SupportProgramsServices/road-to-recovery

RideConnect

RideConnect is a coordination center that provides information and referral on available transportation options for those residing in Washtenaw, Jackson, Lenawee, Livingston, Monroe, Oakland, and Wayne Counties. 866-977-9423

Commonly Used/Fee for Service Transportation

Veteran’s Cab

Veteran’s Cab is a taxicab transportation company providing routine transportation serving the Washtenaw County area and beyond. 734-485-7797

Michigan Green Cab Ann Arbor

Select Ride is a transportation company serving the Washtenaw County area and beyond. Their services include routine transportation service. They also provide an airport shuttle and van transportation. 877-476-8294 or www.migreencabs.com

Care Transport

Care Transport is an Ann Arbor-based, non-emergency medical transportation company serving all of Michigan, Ohio, and Indiana. They offer wheelchair vans equipped with hydraulic lifts, mini vans, cars, and SUVs for ambulatory and non-ambulatory patients. 734-434-6786 or http://caretransport.us

People’s Express

People’s Express is a low cost public transportation service primarily operating in Washtenaw County and transfers to a number of bus stops on the AATA bus route. Most buses and vans are lift-equipped and meet ADA requirements.  Reservations are required 3 days in advance. 877-214-6073 or www.peoplesexpressmi.com

Huron Valley Ambulance Mobility Transportation

Huron Valley Ambulance Mobility Transportation offers fully equipped wheelchair vans for seniors and people with physical disabilities.

HVA Mobility Transportation offers safe, convenient and comfortable transportation and the courteous service that you've come to expect from Huron Valley Ambulance. We can take you anywhere in and around Washtenaw, western Wayne, and southwest Oakland counties — to physician appointments, clinics and other locations. Longer trips may also be arranged. 734-477-6404 or www.hva.org/our-services/wheelchair-vans-mts

Amtrak

Amtrak is an intercity railroad passenger service serving Michigan with three daily Wolverine Service round-trips on the Chicago-Battle Creek-Ann Arbor-Detroit-Pontiac route. Amtrak also operates the Blue Water (daily Port Huron-East Lansing-Chicago) and the Pere Marquette (daily Grand Rapids-Chicago) corridor services through Michigan. Ann Arbor’s Amtrak station is located minutes from UMHS. 800-872-7245 or www.amtrak.com

Greyhound

Greyhound is intercity bus transportation operating regularly scheduled passenger services. Ann Arbor’s Greyhound station is located minutes from UMHS. 734-662-5773 or www.greyhound.com

Contact Information

University Hospital, Room 2B203 (Near Gift Shop and Cashier's Office)
1500 East Medical Center Drive Ann Arbor, MI 48109-5718

Hours: Mon. - Fri., 9 a.m. - 5 p.m.
Phone: 734-764-6893
Toll-free: 800-888-9825