ANN ARBOR, Mich. - The University of Michigan Health System has been named consumers' preferred Ann Arbor hospital by the National Research Corporation, receiving its 15th consecutive Consumer Choice Award in Ann Arbor and sharing the honor in Wayne County with Henry Ford Hospital.
Announced in Modern Healthcare magazine in October, UMHS was selected by consumers as having the highest quality and image in its markets.
For 15 years, National Research Corporation has annually presented Consumer Choice Awards to the most-preferred hospitals in more than 300 U.S. markets, reflecting the growing role consumer choice plays in the health care field.
Winners are determined by multiple quality and image ratings from consumers, which are collected in the national NRC Ticker study of more than 250,000 households. The study represents more than 450,000 consumers in the contiguous 48 states and the District of Columbia.
The winning facilities ranked highest in their Metropolitan Statistical Areas, as defined by the U.S. Census Bureau, and were selected from among more than 3,000 hospitals named by consumers in a national survey.
"Dedication to providing high quality health care has become essential for all hospitals. In the face of adversity, these Consumer Choice award winners exemplify the dedication it takes to provide quality health care to their communities and we are pleased to honor them through the eyes of their patients," says Ginny Martin, president of the NRC's Ticker Division.
The Ticker study is the nation's largest and most comprehensive study of its kind, containing more consumer responses than other studies measuring hospital performance and preferences. The study has a margin of error of or 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.
National Research Corporation