Patient and Visitor Accommodation Program helps 950 people with their lodging needs each month
ANN ARBOR, Mich. – The month-long renovation of the University of Michigan Med Inn Hotel has been completed, and family members of patients are able to stay there beginning today. This hotel is located on the 5th floor of the U-M hospital campus and accommodates families and visitors of patients admitted to the hospital.
A new fire suppression system was installed, and 30 guest rooms, ranging from mini-suites to rooms with a single bed, received a much-needed facelift. An open house was held last Friday and nearly 100 visitors and UMHS employees stopped by to see the improvements.
“We are very pleased with our new look,” says Carly Noland, general manager of the U-M Med Inn Hotel and Patient and Visitor Accommodation Program. “We look forward to being able to provide a warm and peaceful atmosphere for the families and patients of the U-M Health System.”
Even though the rooms were not available during the renovations, the staff of the Patient and Visitor Accommodations Program continued to assist patients, families and visitors with their lodging needs, 24 hours a day, 7 days a week. They assist about 950 people with their lodging needs each month.
Demand for the Med Inn rooms exceeds capacity, so the staff works closely with local preferred hotels to help all families of patients receiving inpatient care at the University Hospital.
“We work with more than 30 hotels and organizations, such as the Ronald McDonald House, to provide unique special services and amenities tailored to the needs of our patients and patient visitors,” says Alfreda Rooks, director of the UMHS Accommodations Program. “Our goal is to provide enhanced guest services by handling the lodging needs of our patients and visitors so they can focus on the important things: providing support and care to loved ones or attending to their own care.”
For more information: http://www.med.umich.edu/hotels/profiles.htm